Shipping policy
Shipping Policy – Leena Alankar
Thank you for shopping with Leena Alankar! We take great care to ensure your jewellery reaches you safely and on time. Please read our shipping policy below.
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1. Processing Time
All orders are processed within 2–4 business days after payment confirmation.
As our jewellery is handcrafted, some orders may take a little longer — we will keep you updated.
Orders are not processed, shipped, or delivered on Sundays or public holidays.
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2. Shipping Locations
We currently ship across India.
For international shipping requests, please contact us directly at sasmitamohanty3103@gmail.com.
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3. Shipping Charges
Shipping charges will be calculated at checkout based on your delivery location.
Free shipping may be offered during special promotions.
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4. Delivery Time
Estimated delivery time is 5–10 business days depending on your location.
Delivery timelines may vary due to courier delays, festivals, weather, or other unforeseen circumstances.
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5. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS.
You can use this tracking number to check the status of your shipment online.
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6. Incorrect Address
Please ensure your address and contact details are correct before placing an order.
We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
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7. Damaged or Lost Packages
If your package is damaged upon delivery, please contact us within 48 hours with photos/videos of the damage.
If a package is lost in transit, we will assist in contacting the courier, but we are not liable for delays or losses beyond our control.
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📧 Email: sasmitamohanty3103@gmail.com
📱 Phone: +91 7008285835